These terms and conditions describe the rules that govern use of the Slots Amigo platform and explain the relationship between our company and its users. We set out the responsibilities of both parties, how accounts should be used and what to expect when you play, deposit or request a withdrawal. Please read these terms carefully before registering or placing any bets.
You are responsible for maintaining the security of your account credentials and for any activity that occurs under your account. Accounts must be in the name of the person who owns them and only one account is permitted per person, household and device. We may suspend or close accounts where we suspect multiple accounts, fraud, or any breach of these terms.
We require identity verification before certain actions, including withdrawals. This may include providing a government-issued photo ID, proof of address and evidence of payment method. Documents must be genuine and may be retained for compliance checks. Failure to provide requested documents may lead to account restrictions until checks are complete.
To use our services you must meet the legal age for gambling in your jurisdiction and be located in a country where access is permitted. You must not use the platform if local law prevents you from gambling. By registering you confirm that you meet eligibility criteria and that you will keep your account information accurate and up to date.
All users must act honestly and reasonably when using the site. Prohibited behaviour includes attempting to manipulate games, circumventing controls, using automated plays or bots, sharing accounts, and any form of abusive or illegal activity. We reserve the right to restrict, suspend or close accounts and to reverse winnings where there is evidence of abuse, fraud or system manipulation.
Promotions, bonuses and free spin offers are subject to their specific terms as well as these general terms. Bonus funds may carry wagering requirements, game restrictions and maximum bet limits during play. Only one promotion may be active at any time unless stated otherwise. Abuse of promotions, including bonus hunting and collusion, may result in forfeiture of bonus funds and winnings.
Deposits are credited according to the payment method selected and may be subject to minimums and limits. Withdrawals are processed after any required verification and may be subject to processing times and daily or weekly limits. We may require additional information or checks to complete a withdrawal. Any recognised fees charged by payment providers are the user’s responsibility.
If you have a complaint or dispute about your account, transactions or game outcomes, please contact customer support so we can investigate. We will aim to resolve issues promptly and fairly. Where necessary, disputes may be escalated for independent review in line with applicable consumer rights and dispute procedures.
We may update these terms from time to time. When changes are material we will notify users by email or a site notice. Continued use of your account after notification constitutes acceptance of the updated terms. If you do not agree with any change you must stop using the service and close your account in accordance with our account closure process.
Use of SlotsAmigo indicates that you have read, understood and agreed to these terms. If you have questions about any part of these terms please contact our support team for assistance.