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Privacy Policy

Welcome to the privacy page for Slots Amigo. This policy explains how we collect, use and protect the personal information you provide when you register, play or otherwise interact with our site. We take your privacy seriously and set out below the types of information we process, how we use it and the choices available to you.

Types of data we collect

We collect a range of information to operate your account and provide services. This includes personal data you give us directly, technical data generated by your device and transactional data related to payments and play history.

Personal data

Personal data covers name, date of birth, contact details (email and phone), postal address, identity documents provided for verification, payment details and any communications you send to us. We use this data to create and manage your account, carry out identity checks and meet our obligations for secure account access.

Technical data

Technical data includes IP address, device identifiers, browser and operating system information, device settings, and usage logs. We use this information to maintain and improve site performance, detect fraud, and ensure a secure connection while you use our services.

Transactional data

Transactional data covers deposits, withdrawals, bet and play history, bonus activity and other payment records. This information helps us process transactions, handle disputes and provide accurate account statements.

How we use your information

We use personal, technical and transactional data to register and verify accounts, process payments, provide customer support, improve services, prevent fraud and comply with legal obligations. We may aggregate anonymised data for analysis and reporting purposes. Where required, we will seek your consent before using your data for marketing.

Data protection practices

We implement appropriate technical and organisational measures to protect your information, including encryption for data in transit and at rest, secure access controls and regular security testing. Access to personal data is limited to staff and service providers who need it for legitimate purposes.

Cookies and tracking technologies

What we use

We use cookies and similar technologies to remember your preferences, support login sessions, personalise content and measure site performance. Some cookies are essential for the site to function; others enable analytics or advertising features.

Your choices

You can manage cookie preferences through your browser settings or via the cookie banner shown on first visit. Blocking some cookies may affect functionality or your experience on the site.

User rights

You have rights over your personal data, including the right to access, correct or request deletion of personal information, and to object to or restrict certain processing. You may also request a copy of your personal data in a portable format where applicable.

Access, correction and deletion

To exercise your rights contact our support team via the account portal. We will verify your identity before fulfilling requests to protect account security. Where we cannot comply fully for legal or regulatory reasons, we will explain why.

Information sharing and third parties

We may share information with payment processors, identity verification services, fraud prevention partners and other trusted service providers who act on our behalf. We also share data when required by law or to protect our rights. These partners are contractually required to protect your data.

Policy updates

We may update this privacy policy from time to time to reflect changes in our practices. When significant changes occur we will notify you by email or through the site. For questions about this policy or your data, contact our support team via your account area.

SlotsAmigo is committed to maintaining your privacy and providing clear choices about how your data is used.