At Slots Amigo we take safer gambling seriously. We are committed to helping players keep control of their play, protecting vulnerable customers and promoting responsible behaviour across the site. Our aim is to provide clear tools and practical advice so that play remains an enjoyable, controlled activity.
We place player safety at the centre of our approach. That means clear information about limits, proactive account monitoring, and easy access to controls that let players choose how they want to manage their activity. We act promptly on any sign that a player may be at risk and facilitate access to specialist support where needed.
Players can use a range of tools to tailor their account and control play. These include:
Deposit limits can be set by players to suit individual budgets. Typical configurable ranges include daily limits from £10–£10,000, weekly limits from £20–£20,000 and monthly limits from £50–£50,000. Changes to increases are subject to a cooling period; reductions normally take effect immediately.
Loss limits are available to prevent sustained losses. Daily loss limits can be configured (for example from £5 up to several thousand) with soft alerts when thresholds are nearing. When a set loss limit is reached, further play is blocked until the limit resets or is changed.
Session reminders can be enabled to prompt players after stated intervals (for example 30, 60 and 120 minutes). Temporary account breaks or cooling-off periods are available from 24 hours up to 30 days to give players an enforced pause from play.
Longer-term self-exclusion is available where required. Self-exclusion closes access to the account for the chosen period and prevents re-registration. Where relevant, we will signpost national schemes such as GamStop and provide information about local support options.
Early recognition helps keep play safe. Watch for signs such as:
If you are concerned about your gambling, seek advice early. Useful organisations include GamCare, GambleAware, GamStop and Gamblers Anonymous. These groups offer confidential assessments, counselling and self-exclusion schemes. For immediate help, contact a recognised gambling support service in your area.
If you need assistance with account tools or want to discuss limits, SlotsAmigo customer support can guide you through the available safer-gambling options and how to access external support.
