This Privacy Policy explains how we collect, use and protect personal information when you register, play or otherwise use services provided by Slots Amigo. It describes the types of data we handle, why we process it and the choices available to you. We are committed to keeping your personal information secure and respecting your privacy in line with applicable data‑protection law.
We collect personal information you provide when you create an account or verify your identity. This typically includes name, date of birth, contact details (email and telephone), postal address, payment and billing information, identity documents submitted for KYC checks, and any communications you send to our support team.
Technical data is gathered automatically when you use the site or app. This can include IP address, device and browser type, operating system, login timestamps, game and betting activity, session identifiers, and cookie identifiers used to improve functionality and security.
Transactional records include deposits, withdrawals, bonus and promotional activity, wagering history, and records of disputes or chargebacks. We store transactional data to process payments, prevent fraud, and comply with legal and regulatory obligations.
We implement technical and organisational measures to protect personal data, such as encryption in transit, access controls, secure storage and regular security testing. Access to personal data is limited to personnel and service providers who need it to perform their duties. We retain personal data only as long as necessary for the purposes described or to satisfy legal and regulatory requirements.
We use cookies and similar technologies for essential site functionality, security, analytics and personalisation. Third‑party providers may also deploy cookies for their services. You can control cookie settings through your browser and opt out of some tracking; note that disabling certain cookies may affect functionality.
You have rights relating to your personal data, including the right to access, correct, restrict or object to processing, and to request deletion or portability where applicable. You may withdraw consent at any time for processing based on consent, without affecting processing already carried out.
You can review and update many account details through your account settings. For corrections, deletion requests or to exercise any data rights, contact our support team and we will guide you through verification steps. Some information may be retained where required to meet legal or regulatory obligations, or to resolve disputes.
We share personal data with service providers that perform functions for us such as payment processing, identity verification, fraud prevention, analytics and hosting. We may also disclose information where required by law, to protect safety or property, or in connection with legal claims. Third parties accessing data are required to handle it in accordance with this policy and relevant law.
We may update this policy from time to time to reflect changes in our practices. Significant changes will be notified via the website or your account. For questions about this policy or how SlotsAmigo handles your data, contact our support channels through your account.
