Privacy Policy

Welcome to the privacy policy for Slots Amigo. This page explains how we collect, use and protect the personal information you provide when you create an account, play games or use our services. We take your privacy seriously and aim to be clear about what data we hold, why we hold it and how you can manage it.

Types of data we collect

We collect a range of information necessary to operate an online casino and sportsbook service. That includes personal details you give us, technical data from your device and browser, and transactional records of your activity on the site. We only collect what is relevant to perform our services, keep accounts secure and comply with legal obligations.

Personal data

Personal data includes name, date of birth, email address, telephone number and postal address you supply when registering. It also covers identity documents provided during verification, and payment details required to process deposits and withdrawals.

Technical data

Technical data covers IP address, device identifiers, browser type, operating system, language settings and location data inferred from your IP. We use this information to present the site correctly, detect fraud and protect accounts.

Transactional data

Transactional data records your deposits, withdrawals, bets, game-play history and bonus activity. We retain this information for account management, dispute resolution and to meet record-keeping requirements.

How we use your information

We use data to operate your account, process payments, deliver customer support, improve the service and prevent fraud. We also use information for compliance purposes such as identity verification and anti-money-laundering checks. Where permitted, we may analyse usage patterns to make the site more efficient and secure.

Data protection practices

We implement technical and organisational measures to safeguard your data, including encryption of sensitive information and access controls on a need-to-know basis. Staff access to personal data is restricted and monitored. We retain data only as long as necessary for the purposes described or as required by law.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable secure logins and measure site performance. Some cookies are essential for account functionality, while others help us understand how services are used. You can control cookie settings through your browser, but disabling certain cookies may affect site features.

User rights

You have rights to access, correct or request deletion of personal data we hold about you, subject to legal and operational limitations. You may also object to or restrict processing in certain circumstances and request a copy of your personal data in a portable format.

Access, correction and deletion

To exercise your rights, contact our support team via the account support tools or by email at [email protected]. We will respond to verified requests and may require identity verification before making changes. In some cases we must retain records for regulatory or fraud-prevention reasons.

Information sharing and third parties

We share data with third-party service providers who assist with payments, identity checks, game provision and technical hosting. We also disclose information where required by law or to protect our rights. All partners are selected with consideration for data security and are contractually bound to process your data only for agreed purposes.

Privacy policy updates

We may update this policy to reflect changes in our services or legal obligations. When we make material changes we will provide notice through your account or on the site. The current policy date is published on this page and we encourage you to review it periodically for any updates affecting your data.

If you use SlotsAmigo and have questions about how we handle your information, please contact [email protected] for assistance.